1 reviews | Active since Nov 2009
Mr Delivery Express are not up to scratch
When TakeALot first came to South Africa I tried them out a few years ago and was disappointed by their delivery mechanism , namely Mr. Delivery . They weren't very efficient and point blank couldn't find my house . Then I used Kalahari which was a much better experience , Fedex Express were quick and efficient . I've never had delivery issues with them .<br> <br> Now that the two have become one I'm afraid takealot keeping Mr Delivery has put a bad taste in my mouth because they're shoddy service is showing again . I ordered Several things recently and among them was a textbook for an assignment that's due on Friday . My parcel was supposed to be delivered last week Friday but Mr Delivery said they had 3 delivery attempts and couldn't get the parcel to me . Right now its Monday and chances are I'll only get my parcel on Wednesday leaving me with very little time to do my assignment .<br> <br> Basically I'm asking if you could please please dump Mr Delivery and go back to Fedex because Kalahari used to be my favorite online site but now its hard to find a reason to stick with takealot because I'm yet to have a positive experience .
We're really disappointed to hear you say this as Mr Delivery assists us in doing many successful deliveries every day. We're sorry that you've had such a frustrating experience and we'd love to turn this around with you. Our complaints team will liaise with Mr Delivery to see where this is going wrong and will be in touch with you to assist in getting this delivery on track.
Sincerely,
takealot.com
We're really disappointed to hear you say this as Mr Delivery assists us in doing many successful deliveries every day. We're sorry that you've had such a frustrating experience and we'd love to turn this around with you. Our complaints team will liaise with Mr Delivery to see where this is going wrong and will be in touch with you to assist in getting this delivery on track.
Sincerely,
takealot.com
