SG
Siphosihle G

1 reviews | Active since May 2015

05 Nov 2015, 17:27

Mr Delivery didn't call before leaving with order

Hi, <br> <br> I made an order on Monday and was informed it would be delivered on Wednesday. I did not receive the order because the Mr Delivery personnel never called the number I supp**** to [URL Removed] to tell me they are at my complex.<br> <br> Please consider having the Mr Delivery people call a customer first before leaving with orders.<br> <br> Alternatively, please give us the phone number of the people who are to deliver the orders so we may call them at the time we expect them if it's such an issue to have them call us.<br> <br> Thanks.<br> <br> <br>

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Replies (1)
takealot.com
takealot.com's reply05 Nov 2015, 17:51
Official
Hello NotImpressed987,

We're sorry to hear about this unfortunate situation. We've assigned this matter to our complaints team to investigate with the relevant delivery branch and to confirm what attempts were made to reach you when delivery was attempted. They'll also make sure your delivery is rescheduled soonest and will be in touch with feedback and confirmation as soon as possible.

Kind Regards,
takealot.com