DS
Daylin S
1 reviews | Active since Nov 2015
09 Mar 2016, 22:50
Mr Delivery
Made an order on 2016-03-06 and the delivery date was set for 2016-03-09.<br> I received a SMS to confirm that delivery will be made before 5PM.<br> <br> When i later logged on to track the delivery this is what I saw...<br> 2016-03-09 11:44:27 Scheduled for delivery Scheduled for delivery today before 5pm via Mr Delivery.<br> 2016-03-09 21:17:15 Delivery attempt failed <br> <br> No contact was made to confirm where the address is or that there is a delay.
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
10 Mar 2016, 20:46Hello DSutton,
We are terribly sorry about the miscommunication regarding the delivery of your order. Thank you for taking our complaints teams call today and allowing us to rectify this matter for you.
We are pleased that your parcel has now been delivered and that we could settle this matter to your satisfaction.
Regards
Takealot.com
We are terribly sorry about the miscommunication regarding the delivery of your order. Thank you for taking our complaints teams call today and allowing us to rectify this matter for you.
We are pleased that your parcel has now been delivered and that we could settle this matter to your satisfaction.
Regards
Takealot.com
takealot.com's reply10 Mar 2016, 20:46
Official
Hello DSutton,
We are terribly sorry about the miscommunication regarding the delivery of your order. Thank you for taking our complaints teams call today and allowing us to rectify this matter for you.
We are pleased that your parcel has now been delivered and that we could settle this matter to your satisfaction.
Regards
Takealot.com
We are terribly sorry about the miscommunication regarding the delivery of your order. Thank you for taking our complaints teams call today and allowing us to rectify this matter for you.
We are pleased that your parcel has now been delivered and that we could settle this matter to your satisfaction.
Regards
Takealot.com