BS
Boipelo S

1 reviews | Active since Dec 2013

10 Mar 2016, 12:06

Mr D... Very bad attitude

Firstly i would like to thank [URL Removed] for a great online shopping experience. This was not my first time buying from Takealot, and I've always had good experiences. <br> <br> Unfortunately, the person who delivered my package today had the worst attitude i have ever come across. This guy was impatient when i got to reception to pick up my package, he was rude and he didn't even want to move the package to the correct office. Maybe taking the package to the desired place is not part of the job, but i think that when you deliver something that is of a big size, it would be best if you put at a place that is convenient for the customer. And if you are not able to, don't do it with attitude, at least e decent about it or polite.<br> <br> He was rude from the moment i got there and he just did not have good interpersonal skills. I don't ask for much, i don't even ask for conversation, all I ask for is for a person to be decent. He just ruined my day... nxa

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Replies (1)
takealot.com
takealot.com's reply10 Mar 2016, 17:07
Official
Hello Boipelo_,

It is with great regret that we learn of your recent experience with our courier. Please accept our sincere apologies as this is certainly not indicative of the level of service we expect our courier partners to provide.

Our complaints Team tried giving you a call earlier to discuss your concerns but were regrettably unable to get through.

Rest assured, we have forwarded this matter for urgent review to our courier management and will take it up with the responsible parties internally.

Regards
Takealot.com