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Sumaiyah T

1 reviews | Active since Jan 2013

11 Sept 2023, 13:59

Mr D & PnP - Thumbs Down !!!

This review is actually for Mr D & PnP.

I had placed an order with the hopes of being able to redeem the voucher but i only received 1 part of my order and was billed R140 for a 6 pack of PnP milk, 1 chocolate & the delivery fee.

The lack of communication is pathetic considering that this order was placed and paid for by a pensioner who was under the assumption that he was getting a bargain but in fact got betrayed.

The agent who answered suggested, he now takes this to a store to request a refund, clearly she knows how to make a joke. He is upset about having to pay all that money and now to add to his troubles he must drive his car almost 20 minutes to get a refund and she also offered a R50 voucher.

This type of customer services really is very disappointing.

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