1 reviews | Active since Oct 2018
Mr
Why dont you have zero star rating..... Received incorrectly barcoded and described item from takelot, which at that point was still aceptable, as we all ***** up from time to time. The hassle comes in the teadiness, red tape intensive return/exchange process. Absolutey no verbal commination takes place, with the result, numorous emails, sms's go back and forth as you get bounced around from department to department. Further to this, the personal responsable for these emails virtually blasformously accuse you as being at fault for both, receiving the incorrect goods, and for not following their teadious returns policy. takelot blatantly refuse to admitto their errors. The statement 'I did not have *** with that woman' comes to mind. The policy also only allows for the redelivery of the correct items once the return has been concluded. In my mind the two are not connected. The supply of the correct goods surely has no bearing on the return of the incorrect goods. Lastly is the total ignorance of countless requests for managment contact details. What makes ***elot management thing they are untouchable to handle errors and customer complaints. As of this moment I have stops any further dealing with ***elot, and advice others to do so.
