LL
Laylaa L

1 reviews | Active since Jul 2015

21 Jul 2015, 18:01

MOST UNPROFESSIONAL SERVICE - MAJOR DISAPPOINTMENT

I ordered a set of Beats by Dre Headsets on the 09 May 2015. After being promised delivery several times, the final promise was, it will be delivered on the 13th July 2015, up to date (21 July 2015) i am still waiting with no delivery and no communication. THIS HAS TO BE THE MOST UNPROFESSIONAL COMPANY I HAVE EVER DEALT WITH....NEVER, EVER [URL Removed] SHOULD STOP FALSE ADVERTISING. SERIOUSLY, 2 MONTHS AND STILL NO DELIVERY...ABSOLUTELY PREPOSTEROUS

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Replies (1)
takealot.com
takealot.com's reply21 Jul 2015, 20:47
Official
Hello Ashiqua,

Something doesn't sound right here as it's quite unusual for such a delay to occur without any feedback or communication from our side. We apologise for the frustrating experience and will get our complaints team to look into this first thing in the morning and they'll be in touch the minute they have feedback on the matter.

We'll do our best to get this sorted out as quickly as possible. Please keep an eye out for our call tomorrow.

Sincerely,
takealot.com