MR
Morgan R
1 reviews | Active since Mar 2009
17 Nov 2015, 11:57
MONEY STILL NOT PAID INTO MY ACCOUNT
How many calls must i make for my refund to reflect in my account , i was assured that this would be processed. Could some please assist.
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takealot.com's replyOfficial
17 Nov 2015, 13:12Hello morganr,
Thank you for taking our complaints team's call and once again we apologise for the frustrating experience. Our finance team confirmed that an amount of R189.00 was reversed to your account on the 11th of November. We've advised them that the funds are still not reflecting on your side and have requested that they provide us with a proof of payment for the reversal transaction. Our complaints team will be in touch with you as soon as they've received this.
Sincerely,
takealot.com
Thank you for taking our complaints team's call and once again we apologise for the frustrating experience. Our finance team confirmed that an amount of R189.00 was reversed to your account on the 11th of November. We've advised them that the funds are still not reflecting on your side and have requested that they provide us with a proof of payment for the reversal transaction. Our complaints team will be in touch with you as soon as they've received this.
Sincerely,
takealot.com
takealot.com's reply17 Nov 2015, 13:12
Official
Hello morganr,
Thank you for taking our complaints team's call and once again we apologise for the frustrating experience. Our finance team confirmed that an amount of R189.00 was reversed to your account on the 11th of November. We've advised them that the funds are still not reflecting on your side and have requested that they provide us with a proof of payment for the reversal transaction. Our complaints team will be in touch with you as soon as they've received this.
Sincerely,
takealot.com
Thank you for taking our complaints team's call and once again we apologise for the frustrating experience. Our finance team confirmed that an amount of R189.00 was reversed to your account on the 11th of November. We've advised them that the funds are still not reflecting on your side and have requested that they provide us with a proof of payment for the reversal transaction. Our complaints team will be in touch with you as soon as they've received this.
Sincerely,
takealot.com