Money hungry

Be careful buying things on Takealot - I bought a Hisense Air fryer toaster oven a week or so ago and it has issues - I logged a return with a request to replace the oven - now I get the return approved, but they state that that no longer have stock on the item - I took a screen shot from their website showing that they do have the product for sale on your website - just with a higher price and apparently from another supplier - hence the higher price - Please see their response: Kindly note the item currently listed as available on the website is stock listed with different sellers and suppliers hence why the difference in price and availability. We therefore cannot exchange/replace an item if it is not exactly the same as the one you originally ordered as it does not have the same bar code. We can only exchange clothes, apparel, and shoes for different sizes because they are listed under the same bar code. We sincerely apologize for the inconvenience caused in this regard. If there is anything additional that I may assist you with, thus enhancing our service level and overall experience, please let me know. Their whole argument rests on a difference in barcodes - there is only one supplier of Hisense products and that is Hisense - who according to them was the original seller I bought from - how does this make sense? They now want me to take the refund and spend R700 more to buy the same product - who today has R700 to