Money back for poor service.

Order no **********

I ordered and paid for two rugs on the 30th of July. The order was delayed due to one rug that was currently out of stock. On the 10th of August I got an email confirming the shipment of one rug and that the other one was cancelled since the supplier notified them that the stock was no longer available. The email stipulated that the money will either be credited to my Take a lot account or refunded back to me if that’s what I want. I responded to the email saying I want money back. However later when I checked on their website for similar rugs I found the one that I liked with the same price as the one that was cancelled. My problem is should I order the rug I need to pay delivery, of which my first order was a free delivery. I find it very unfair of Take a lot not to contact me before they dispatch the other rug, to give me an option of choosing another rug. I don’t understand why I should now pay for delivery whereas the order was cancelled by them. I’ll rather go in store than pay for delivery. Despite two emails regarding the request for a refund, I haven’t receive any response. Can I please get my money back!