Mixed Bag of service

This is a mixed bag of feelings. If you review a product, anything under 3 stars doesn't get published and waits for review forever - sad because if you can't be honest about a product then why have the reviews section? How does it actually help your clients? The next topic "in stock" items sometimes take longer to deliver than the 5 - 10 day items .....it's frustrating. Especially now after Christmas, there have been huge delays. I understand you guys worked hard over Christmas, but then let clients know things are going a little slower. Delivery ..... that depends on the driver. We order frequently, as in we get deliveries 2 / 3 times a week. Some of the drivers are amazing and I wish we could rate them as they deserve, some of the drivers are well sadly just plain rude. Takealot will need to improve drastically if they are going to compete with Amazon. But honestly the biggest issue I have is not being able to rate the products as they deserve or rate your driver ( the good should be rewarded, those that need to improve should be told.)