BF
Bianca F

1 reviews | Active since Dec 2015

03 Feb 2017, 20:10

Mistake on order fixed

<p>I placed an order and after I made payment I realised I ordered 2 of an item instead of only 1. I emailed Takealot and they got back to me the next day (today) and fixed the order. I still hae to wait 2 weeks for the order to arrive but the person I'm dealing with is emailing me at 8 pm at night! Looks like with Takealot you get good service depending on who you deal with. It seems like I'll get a store credit for the added quantity and it also looks like I still get free delivery even though my mistake is making it a few rands less than the minimum purchase. With my last purchase I wasn't happy with the late delivery but I am impressed about how they handling something that was my mistake. They have redemmed themselves in my book. Thanks to the person I'm dealing with. They need more staff like this.</p>

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