Missing returns

<p>I have returned 2 packages of shoes i bought from u guys and only credited 1 of which was in the same box as the one that contained 2 packages of shoes,</p> <p>i opened for the fitting and when me and my friend realised that the shoe was a small cut i immediately booked an exchange,but you credited a box that was opened as a return and the unopened package is missing yet u where able to receive a BOX that contained both packages?</p> <p>Its been 6 days since u received that package please refund me whats due to me just as u received what was due to you immediately</p> <p> </p> <p><br /> ********** 2 19 Apr 2017 Quiz Black Stretch Ankle Boots (Size: 6) <br />Sold by Bay One<br />Delivered 09 May 2017 1 R 330.00</p> <p><br /> ********** 2 19 Apr 2017 Quiz Black Stretch Ankle Boots (Size: 6) <br />Sold by Bay One<br />Returned 09 May 2017 1 R 330.00</p> <p> </p> <p>RRN-9cbd-b ********** -05-02 Quiz Black Stretch Ankle Boots (Size: 6) Return concluded</p>