Missing order ***2

I orderd a tv and finish all in one dish-washing tablets and a machine cleaner. Takealot says my order was delivered on 28 November 2019 and someone called Mbhekisa signed for my order. 1. I got my tv on 29 Novemember 2. I did not get the dishwashing items 3. I don't know who Mbhekisa is. None of our guards go by that name 4. I have been following up with Takealot since 29 November and no one has been useful 5. I have asked for a refund for R300 the cost of the missing items but I have been ignored 6. I nolonger trust takealot