Missing accessories - Clunky Inconvenient Return Policy
<p>I ordered something on the 13th of April, it arrived with no accessories despite being sealed. The return process I'm currently following is the most tedious system, it's only convenient for Takealot. </p> <p> </p> <p>Superbalist, when logging a return, can conduct a full exchange in two days. </p> <p> </p> <p>In this case takealot was at error, not including the accessories for a unit I ordered(how does this happen btw unless the unit was repackaged?).</p> <p> </p> <p>I am now in a position where an item I ordered on the 13th of April will probably only reach me in the correct fashion on the 27th of April. HOW!? </p> <p> </p> <p>I'm aware of the easter weekend but why would another unit not be sent to be immediately upon collectuon of the other unit. Why does it require up to 7 working days to collect and validate my unit for YOUR mistake!</p> <p> </p> <p>Better yet why not just provide the missing accessories so that I can enjoy the product I paid for a week ago. </p>