Missed delivery date

I order 3 items on Wednesday 02/11/2015 ,<br> The specified delivery date was Friday 04/12/2015.<br> <br> I phoned Friday to enquirer regarding the delivery. I was informed to phone after 5 o'clock again.<br> With the second call, I was told it was escalated to the courier UTI. (From the service must be a subdivision of SAPO)<br> <br> On Saturday I followed up, since nobody got back to me regarding my delivery date. And again was told they have had no feedback from the courier.<br> <br> On Monday I phoned again and was told it has been escalated to the courier again and that within an hour I will receive feedback, I am still waiting for feedback as their clock must running slower than mine.<br> <br> I friend of mine, living in the same area has order twice after my initial order and received his items before mine.<br> <br> Clearing the ball has fallen somewhere and it looks like Takealot is not up to the task to correct it.