VV
Vimal V
1 reviews | Active since Mar 2009
21 May 2015, 15:42
Misrepresented Daily Deal
I am a regular shopper at Takealot and have only had great service in the past. However, this last purchase makes me question Takealot's integrity. I purchased an Alva 2-Plate Gas Cooker with Long Slot Legs on a daily deal on the 20th May. The description of the product clearly said \Hose and regulator included"This was a deciding factor and I purchased the item. However when the product was delivered today"
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takealot.com's replyOfficial
21 May 2015, 15:50Hello vimal,
We're sorry to hear about your disappointing experience and appreciate you brining this to our attention so that we can try and turn this around with you. Our intention is to always be transparent and honest in every aspect of our business so we'll gladly look into this and correct any wrongs found on our part.
Please allow our complaints team some time to investigate the matter with the product buyer and supplier after which we'll be in touch to resolve.
Sincerely,
takealot.com
We're sorry to hear about your disappointing experience and appreciate you brining this to our attention so that we can try and turn this around with you. Our intention is to always be transparent and honest in every aspect of our business so we'll gladly look into this and correct any wrongs found on our part.
Please allow our complaints team some time to investigate the matter with the product buyer and supplier after which we'll be in touch to resolve.
Sincerely,
takealot.com
takealot.com's reply21 May 2015, 15:50
Official
Hello vimal,
We're sorry to hear about your disappointing experience and appreciate you brining this to our attention so that we can try and turn this around with you. Our intention is to always be transparent and honest in every aspect of our business so we'll gladly look into this and correct any wrongs found on our part.
Please allow our complaints team some time to investigate the matter with the product buyer and supplier after which we'll be in touch to resolve.
Sincerely,
takealot.com
We're sorry to hear about your disappointing experience and appreciate you brining this to our attention so that we can try and turn this around with you. Our intention is to always be transparent and honest in every aspect of our business so we'll gladly look into this and correct any wrongs found on our part.
Please allow our complaints team some time to investigate the matter with the product buyer and supplier after which we'll be in touch to resolve.
Sincerely,
takealot.com