1 reviews | Active since Nov 2016
Misleading information - "Free Automatic Pasta Attachment"
<p>I ordered a Smeg kitchen mixer which was described as coming with a "Free Automatic Pasta Attachment" in the title. There was even an image of the "Free Automatic Pasta Attachment" included on the page.</p> <p> </p> <p>After collection of my order, I noticed there was no pasta attachment in the parcel.</p> <p> </p> <p>When I queried this, I was informed that according to the product description, the optional attachments were sold separately. </p> <p> </p> <p>TAKEALOT.com are misleading consumers by placing conflicting information on their pages. Had I known the "Free Automatic Pasta Attachment" was not included, I would have used a different supplier.</p>
Hello
It is with regret that we learn of this unpleasant experience with your order.
Thank you for raising your concerns with us and for allowing us to assist in finding a solution.
We have tried to contact you today, without success. We are currently looking into the matter and we have escalated your concerns to our teams for further assistance.
Takealot.com
Hello
It is with regret that we learn of this unpleasant experience with your order.
Thank you for raising your concerns with us and for allowing us to assist in finding a solution.
We have tried to contact you today, without success. We are currently looking into the matter and we have escalated your concerns to our teams for further assistance.
Takealot.com
