Misleading, False Advertising

<p>I needed to arrange a baby monitor for a friends baby who is a premature baby, he has been in ICU and Hight Care and as the parents have been at the hospital the whole time I told them I would arrange a video monitor for them for the baby. The advert said IN STOCK, when I checked the tracking, no progress had been made at all, not even left warehouse. I logged a ticket, no response, I phoned they told me they are sure it should arrive today or tomorrow, WHen I phoned again, they said it was on its way to Mr Delivery Northgate, I said im close by I will collect, I phoned MR D who said no its not at Northgate they have not even received all the stock in the order. If it had said not in stock, I would never have ordered it. Why did the advertise it as a stock item, and then when I query why it late, Im told they are trying to get stock of the item from supplier. They were not sympathetic considering its urgent for a premature baby, their response was as suprised as if I had told them Im waiting for a toy .....very upsetting. I now have to urgently ask friends who can help as Takealot or Mr D cannot tell me when the INanny is in stock and the baby comes out of hospital tomorrow. </p>