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Geoff E

1 reviews | Active since Oct 2017

19 Dec 2018, 09:52

Misleading Customers and Suppliers with Black Friday Specials

I made some black friday special purchase with Takealot for 2 x nappies (Pampers) and one breadmaker (Mellerware) . Both were well discounted.

I had one pack of nappies delivered and then received a notification that my order was cancelled. I emailed takealot to ask for a response as to why this happened, but received no reply.

I then received a email asking me to review the my order by product.

So I rated the Pampers 1 star and exlained my disappointment.

I rated the Mellerware a 1 star and explained my disappointment.

I mentioned that I believed that this was done deliberately to show their suppliers their huge sales but in fact were not showing how much canceled deliveries were initialed by themselves so that they could stock up at discounted prices from their suppliers.

I said that their practice was damaging to their customers brands as I will not buy either pampers products or mellerware products in future.

To date I still have no response and have a credit on my account. Takealot didnt even have the decency to refund to my bank account or respond to my many requests for a refund and response.

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Replies (1)
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Geoff E's update19 Dec 2018, 09:54
Reviewer Update
Further to the above I forgot to mention that on Takealot history it shows that I rated Pampers 5 stars on my review and Mellerware 4 stars. This is complete *****.