PL
Pieter L

1 reviews | Active since May 2013

24 Feb 2016, 13:26

misleading customers

I bought a Coleman 4.5 x 4.5m shelter via takealot reading the 90% positive reviews on the product.<br> However when received and pitched it I realized what **** quality it is. Repacked and sent back for refund - waiting for refund.<br> Now the problem is that I have written a negative review, without any foul language, explaining the poor quality of the product hoping that other consumers will keep it in mind before purchasing the product. But takealot is not posting my review, I have tried 3 x times every 2nd day to get it posted without any success (they acknowledge that they received it). Also wrote a mail to their support which only rep**** that they will look into it, no happiness thus far.<br> My personal opinion is that since this product is labelled as \Hot\", takealot filters out some (or probably most) negative reviews to get the sales going. According to me they are deliberately misleading the consumers to get they sales going - a ******** offence in my eyes."

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Replies (1)
takealot.com
takealot.com's reply24 Feb 2016, 17:15
Official
Hello PBL,

We're terribly sorry about this experience. Thank you for giving us the opportunity to resolve this amicably for you.

Brad will personally ensure your review is posted, as all feedback received gives us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations

Regards
Takealot.com