1 reviews | Active since Jul 2011
Misleading and false advertising
This is for order ***.<br> <br> Right now, and for months already, Doom Collectors Edition (PS4) is listed as *EXCLUSIVE TO TAKEALOT*. This is not true. I discovered this is also for sale on Raru, and is cheaper. Takealot mislead me and got the sale.<br> <br> Add to that, it says the delivery date is Friday, 13th of May 2016 for Main Centres. Upon enquiring with Takealot I have been told by a few different people that East London is actually a Regional Area and I won't get it on the advertised day. Their site actually lists East London as a Main Centre, though. I have sent dozens of mails trying to get clarifation. Only one person has said I will actually get it on time after I pressed them enough but I don't have any faith in this.<br> <br> Everybody else I speak to says that even though East London is a Main Centre, delivery takes a day longer than advertised. ie false advertising. I'm awaiting feedback on promises of updating the website, but it's been months of waiting already.<br> <br> Unless I get some good explanations, I'm going to log a complaint with ASASA. I've mailed and asked to speak with exec level management on the phone but that is ignored everytime. Hopefully you won't ignore this any more.
We are truly sorry that your query regarding our website has not been resolved to your satisfaction.
We also sincerely apologise for any information which may have been deemed not adequate in it's representation of items available on our site.
Thank you for speaking to Maxine earlier. We will be in touch as soon as feedback has been received.
Regards
Takealot.com
We are truly sorry that your query regarding our website has not been resolved to your satisfaction.
We also sincerely apologise for any information which may have been deemed not adequate in it's representation of items available on our site.
Thank you for speaking to Maxine earlier. We will be in touch as soon as feedback has been received.
Regards
Takealot.com
