WL
Wame L
1 reviews | Active since May 2015
14 May 2015, 11:29
Migration from kalahari to takealot
I have been in contact with takealot via email who stated they cannot assist with the problem here.<br> <br> 1. Nokia mail service has been discontinued meaning I cannot receive emails on my Nokia Mail.<br> 2. I cannot receive link to reset password from takealot website because of problem 1.<br> 3. I would like to keep my account because there are unused vouchers on it.<br> 4. Takealot claim they cannot assist me in anyway.<br> 5. Why can't they just change my account email address as per my request, since it is my account.<br> <br> Can this be sorted, as I need to use the account
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takealot.com's replyOfficial
14 May 2015, 11:40Hello dsg.res,
We're sorry to hear about the situation & can imagine it's been frustrating for you. We can assure you that if there's a way to assist with this we'll try to find it & get the matter resolved as quickly as possible. We'll however need some time to work through the details of the matter & address it with our technical department to see if & how we're able to tackle this.
Our complaints team will liaise with them & be in touch with an update as soon as it's available.
Sincerely,
takealot.com
We're sorry to hear about the situation & can imagine it's been frustrating for you. We can assure you that if there's a way to assist with this we'll try to find it & get the matter resolved as quickly as possible. We'll however need some time to work through the details of the matter & address it with our technical department to see if & how we're able to tackle this.
Our complaints team will liaise with them & be in touch with an update as soon as it's available.
Sincerely,
takealot.com
takealot.com's reply14 May 2015, 11:40
Official
Hello dsg.res,
We're sorry to hear about the situation & can imagine it's been frustrating for you. We can assure you that if there's a way to assist with this we'll try to find it & get the matter resolved as quickly as possible. We'll however need some time to work through the details of the matter & address it with our technical department to see if & how we're able to tackle this.
Our complaints team will liaise with them & be in touch with an update as soon as it's available.
Sincerely,
takealot.com
We're sorry to hear about the situation & can imagine it's been frustrating for you. We can assure you that if there's a way to assist with this we'll try to find it & get the matter resolved as quickly as possible. We'll however need some time to work through the details of the matter & address it with our technical department to see if & how we're able to tackle this.
Our complaints team will liaise with them & be in touch with an update as soon as it's available.
Sincerely,
takealot.com