EB
Eddy B

1 reviews | Active since Mar 2009

29 Nov 2016, 15:41

Might as well buy from the store

<p>On the 20th November I bought and paid for a DVD player ( order no ********** ). On monday the 21st I received an SMSadvising that order is scheduled for delivery before 5.00 PM on Tuesday 22nd. Their trackin system reflected the same.</p> <p>Tuesday no delivery but their tracking system now reflected delivery scheduled for Thursday 24 th. Again no delivery. </p> <p>On Monday29th I cancelled the order through their " contact us " form.</p> <p>To date no acknowledgement...... and their system still shows the order is en route for delivery for thursday 24th.</p> <p>So, they have my money but I dont have the goods.</p> <p>Cant help wondering how safe Takealot is</p> <p> </p>

0
Replies (1)
takealot.com
takealot.com's reply29 Nov 2016, 21:46
Official

Hello Eddyb,

We are so sorry for the troubles in receiving this order.

Thank you for flagging this with our team and allowing us to work together to find a resolution.

We appreciate your patience and understanding.

Regards

Takealot.com