****med by Takealot!!!

I ordered a bunch of items from Takealot and when I unpacked them I realised there was one item missing. I contacted their support and had the WORST experience ever!!! They asked for the S-label numbers of boxes received, I provided them then they kept sending an email everyday saying they are still investigating, after 4days I asked them when exactly will I receive a resolution then they started asking for pictures of items received??! When I explicitly told them I received everything from the order except 1item. They then told me that they won’t resolve this issue until they get a picture. What’s a picture got to do with the 1item I didn’t receive??? Plus I’ve already unpacked the items I did receive, it will be a tedious process to gather everything just for a photoshoot. The issue is the item that is not there, not the items that are there.

So yah I’ve accepted that I got ****med by Takealot!