march more winner

According to an email I recived from take a lot More for the March competition I was a selected winner, I was told to submit a form and then I will be notified about when delivery will take place, I have done so its been over a month with numerous messages and emails and the agent Clayton takes 4 business days to respond to your emails, I asked what prize I am wining they are unable to tell me, now I have been purchasing on take a lot almost every week and this kind of service makes me not want to deal with them DO BETTER and stop wasting peoples time