AI
Austine I

1 reviews | Active since Mar 2020

13 Nov 2020, 16:26

Mannerless delivery agents hired by takealot...

The driver called me while I was in the office. I told him I would be home around 3 or 4 p.m. He said he would not be around because he wants to get home early. I was shocked. The text message from takealot says between 8a.m. to 5p.m. I have since reached home around 3;15 p.m. and the driver turned-off his phone. And takealot had to send me very offending text message that I must reschedule my order.

Like is it a charity offer that Takealot cannot ascertain the claims of these drivers? These drivers are so rude, mannerless and lack simple etiquette. Takealot is becoming a failure in managing their drivers/delivery agents who have become lords and masters. Takealot watch it before you fall because of your poor oversight on your drivers and delivery agents.

Austine.

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Replies (1)
AI
Austine I's update13 Nov 2020, 16:30
Reviewer Update
Takealot you guys are becoming very very annoying with the kind of servivces your delivery agents offer. How can a driver order someone to come home in order to get a delivery? And when you say, I will be home by 3 or 4 p.m. (when takealot sent a text message to deliver between 8.a.m - 5 p.m.) the driver/delivery agent turns off their phone. This is not the first time your delivery agents do this and yet you do not even follow up on clients to confirm if indeed the customer was not available to recieve the order or not.

Takealot is now a ****ty business in my opinion... What a really ****ty human relations...