MANAGEMENT PE Branch

I am very dissapointed in the level of customer service that I am getting from Takealot. I am living on the High way and still the Takealot system cant pick up my correct location. It is so bad that I would sent the PE branch manager a message to tell her I am expecting a parcle. I sent her one on Friday 17th November which she received and answered on that she will look at it. Since 4.30 on Monday I am trying to get hold of her but nothing. Tonight at 21h15 the driver phoned me and expected me to meet him on the high way. (Woman alone that time of the night.) [11/17, 13:38] Maryka: Hi Maryka, your Takealot order #*** will be delivered before 5:00PM on Mon 20 Nov. Track or Reschedule https://take.al/r/HfZc5aQ895 [11/17, 13:38] Maryka: Please check that it is on the correct route [11/17, 13:58] Take A Lot Manager: Hi Maryka. I will check now. [11/20, 17:32] Maryka: Could you check where my order is, please? [11/20, 18:32] Take A Lot Manager: Hi I will get the team to call the driver. [11/20, 19:19] Maryka: This is 50 min later and nobody gave me an answer yet. This is getting annoying [11/20, 21:16] Maryka: I would like to speak to the general manger or anybody that can help me. I am taking this further. It is unexceptable. [11/20, 21:17] Maryka: You had more than enought time to make sure the parcle is on the correct route.