AK
Antoinette K

1 reviews | Active since Dec 2015

05 Jan 2016, 18:56

Makes sure a promise is a promise

Knowing in olden Takealot rules once you miss delivery,you miss it.<br> But not with Superhero Lelethu.<br> I called in to track my order and they all kept telling me that the driver has been out but to no fact as to whether the parcel is on its way or what?<br> In my last attempt I called and spoke to Lelethu,she tracked my order,told me that the parcel was delivered but found nobody home and that the parcel is scheduled for tomorrow.<br> She could hear I wasn't happy,begged my pardon and told me she would make a plan.<br> Minutes later I got a call and my parcel has been delivered.<br> <br> There is no customer service that beat serving with the heart.<br> <br> Thank you Lelethu,you are an asset to [URL Removed]<br> Do to others as you did to me and that company shall reap from you.<br> 10/10 ?<br>

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Replies (1)
takealot.com
takealot.com's reply05 Jan 2016, 20:15
Official
Hello Antoinetteklop1,

Thank you so much for taking the time to write to us expressing your happiness with the service our team member has offered you. It is always a pleasure to hear that our customers are happy. We'll be sure to let Lelethu know and we hope to see you again soon.

Regards
Takealot.con