JB
James B
1 reviews | Active since Sept 2015
04 Sept 2015, 22:42
MAKE EMPTY PROMISES
I was sent a sms on Thursday saying delivery of my order will be before 17:30. When I hadn't received my parcel I checked online and it said \delivery attempt failed". That was 15:00. I was at home from 13:20 and our domestic worker was there from 8:00. It was a very urgent order that's why i ordered from takealot. Now your courier is either not telling the truth or you can't keep your promises!!!! """
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takealot.com's replyOfficial
05 Sept 2015, 07:41Hello JAMESBEKKER,
We're sorry for any concern caused by not being able to deliver your parcel as expected. Our courier management team are already looking into this with the relevant branch and we'll do our best to deliver this parcel to you today still. We've instructed our complaints team to liaise with the couriers as well and they'll be in touch with you with an update as soon as possible.
Sincerely,
takealot.com
We're sorry for any concern caused by not being able to deliver your parcel as expected. Our courier management team are already looking into this with the relevant branch and we'll do our best to deliver this parcel to you today still. We've instructed our complaints team to liaise with the couriers as well and they'll be in touch with you with an update as soon as possible.
Sincerely,
takealot.com
Best regards,
takealot.com's reply05 Sept 2015, 07:41
Official
Hello JAMESBEKKER,
We're sorry for any concern caused by not being able to deliver your parcel as expected. Our courier management team are already looking into this with the relevant branch and we'll do our best to deliver this parcel to you today still. We've instructed our complaints team to liaise with the couriers as well and they'll be in touch with you with an update as soon as possible.
Sincerely,
takealot.com
We're sorry for any concern caused by not being able to deliver your parcel as expected. Our courier management team are already looking into this with the relevant branch and we'll do our best to deliver this parcel to you today still. We've instructed our complaints team to liaise with the couriers as well and they'll be in touch with you with an update as soon as possible.
Sincerely,
takealot.com
Best regards,