MACHINE DELIVERED DAMAGED AND CANNOT LOG A RETURN!!!

FIRSTLY YOU DELIVER MY MACHINE A DAY LATER THEN WE OPEN THE MACHINE THE PLUG IS BROKEN I AM NOW TRYING TO LOG A RETURN I AM GETTING AN ERROR I REGRET FROM BUYING FROM YOU SO MUCH ESPECIALLY SOMETHING SO BIG PLEASE COLLECT YOUR DAMAGED MACHINE!!!!! I AM SO DISAPPOINTED WITH YOUR SERVICE!!! NEVER AND NEVER AGAIN!!!