Loyal client not happy

I bought a Philips coffee machine last week Saturday. According to your website, you had stock in JHB. a day later, i see that you must no first order stock from the supplier. On Monday, your website stated that there was stock in your Cape Town depot. I emailed your support and they told me that unfortunately, there is zero stock and i must wait or i must request a refund!. As a loyal client I can wait weeks for an order. Don't advertise a product if there is no stock. If so, i will just drive to my local Game/Makro and buy it from them. thank you.