Losing your product warranty at Takealot.

- I purchased a home security kit from Takealot. - On courier delivery I found one of the items different to items advertised. - I logged two requests to replace/exchange for the correct item. - Both times the request logged was deleted by Takealot. - I then messaged their help centre explaining that I need the item swopped for the correct item as advertised and that their system is deleting my requests. - They responded by submitting to their system that I want to return the product for credit ... which I did not request. And that the supplier does not have the correct item in stock. - Seeing that the supplier cannot supply the item that I preferred, I have no choice than to keep my delivery and make do with what I was supp**** with. - I messaged them that I will keep my delivery as is and asked them to cancel the return/exchange request . - * They messaged back that if I do not return the product now that their system has logged a return-for credit, I will loose my warranty on the product. - * Also, the product has now increased R600 in cost. - Therefore ... if I keep my wrongly supp**** product, I loose my warrantee. - But if I return it they will credit me, and I can re-purchase the same wrongly advertised product "again" for R600 more, to have a warrantee.(The supplier is still running the same listing on Takealot, with both Takealot and the Supplier knowing there is no stock available.) -- Anyone else agree that this is unfair practice by Takealot and their conditions of service ?