Long wait to freedom to get your item replaced

Return procedure intentionally made long by the shop. You log in a return, get picked up the next day and sent somewhere. From there it will take another 3 days to reach its warehouse to be assessed, probably taking a day or 2 to get feedback. Once feedback is obtain its gonna take another 3 days to be delivered. By then you don't have a charger to charger your phone for plus minus 9 days