Long Wait
<p>Take alot is easy to make a sale but not easy to make customers happy.</p> <p> </p> <p>returned my fitbit 25 Sep 2016 three weeks later still waiting on feedback as i returned it because of loosing its color.</p> <p> </p>
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takealot.com's replyOfficial
08 Nov 2016, 09:31Hello sharna-sharnay-martin,
We sincerely apologise for the manner in which your return was handled. Our returns process is a highly efficient smooth sailing system and we are sorry that you have had a negative experience with us.
Thank you for taking our calls and allowing us to take action to get this matter rectified. We are happy to confirm that the return has now been concluded and the credit has been issued to your profile.
Regards
Takealot.com
Best regards,
takealot.com's reply08 Nov 2016, 09:31
Official
Hello sharna-sharnay-martin,
We sincerely apologise for the manner in which your return was handled. Our returns process is a highly efficient smooth sailing system and we are sorry that you have had a negative experience with us.
Thank you for taking our calls and allowing us to take action to get this matter rectified. We are happy to confirm that the return has now been concluded and the credit has been issued to your profile.
Regards
Takealot.com
Best regards,