1 reviews | Active since Jun 2016
Like dealing with the goverment
<p>I have ordered thousands of items on Takealot, and now they have decided to send my stuff to a depot 200km from their warehouse and 160km pass my house to get it to the wrong depot. I tell them do not send it there as I always get my delivery from ferdex joburg but no they say Rustenburg has to deliver. Then as ussual I get an sms saying your order will be delivered tomorrow. Yeaa right - the delivery day then only do they realise that wrong depot 200km back to their depot then only do i recieve it. So sick of this it cost them a fortune and they do not understand the issue wow so goverment like. Hate ordering from them now rather use action dear and there is osme awesome other companies out there.</p>
Hello Johnswanepoel,
We are terribly sorry about the unpleasant experience you have had with your orders.
Thank you for taking our complaints teams call and providing us with details that has allowed us to escalate your concerns to the relevant department for speedy action.
As confirmed earlier today, we will reach out to again on Monday with feedback regarding your query.
Regards
Takealot.com
Hello Johnswanepoel,
We are terribly sorry about the unpleasant experience you have had with your orders.
Thank you for taking our complaints teams call and providing us with details that has allowed us to escalate your concerns to the relevant department for speedy action.
As confirmed earlier today, we will reach out to again on Monday with feedback regarding your query.
Regards
Takealot.com