SH
Sam H
1 reviews | Active since Jun 2015
05 Jun 2015, 17:18
**** to customer
Very disappointed with the service. Wanted to buy an item as a present and also saw it on takealot. The status was CLEARLY \in-stock CPT". Even says \""order will be ready for collection on the same day\"". After purchasing online"
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Replies (1)
takealot.com's replyOfficial
05 Jun 2015, 21:49Hello Sam***,
We're sorry for the inconvenience caused by the miscount & that no attempt was made to try & make up for the mistake. We pride ourselves on our customer service & would appreciate the opportunity to prove this to you by turning this experience around with you. Our complaints team is back at 8am tomorrow & we'll instruct them to look into this to see how we can try to resolve this matter or make it up to you.
They'll be in touch tomorrow as soon as they've gone over the details of this order.
Sincerely,
takealot.com
We're sorry for the inconvenience caused by the miscount & that no attempt was made to try & make up for the mistake. We pride ourselves on our customer service & would appreciate the opportunity to prove this to you by turning this experience around with you. Our complaints team is back at 8am tomorrow & we'll instruct them to look into this to see how we can try to resolve this matter or make it up to you.
They'll be in touch tomorrow as soon as they've gone over the details of this order.
Sincerely,
takealot.com
Best regards,
takealot.com's reply05 Jun 2015, 21:49
Official
Hello Sam***,
We're sorry for the inconvenience caused by the miscount & that no attempt was made to try & make up for the mistake. We pride ourselves on our customer service & would appreciate the opportunity to prove this to you by turning this experience around with you. Our complaints team is back at 8am tomorrow & we'll instruct them to look into this to see how we can try to resolve this matter or make it up to you.
They'll be in touch tomorrow as soon as they've gone over the details of this order.
Sincerely,
takealot.com
We're sorry for the inconvenience caused by the miscount & that no attempt was made to try & make up for the mistake. We pride ourselves on our customer service & would appreciate the opportunity to prove this to you by turning this experience around with you. Our complaints team is back at 8am tomorrow & we'll instruct them to look into this to see how we can try to resolve this matter or make it up to you.
They'll be in touch tomorrow as soon as they've gone over the details of this order.
Sincerely,
takealot.com
Best regards,