Lazy blind staff

Log a return on Monday cause both shoes were slightly big, this morning I saw I was credited for both shoes. No problem, but why, when one of the shoes is in stock? Is it so much trouble to do the right thing? Also your fb customer service is frustrating. I always put all my details with the order no cause I know you ask for it just to be ask again. This tells me you don't read messages or look at the pictures with details in. Please open your eyes or get glasses.