BJ
Bianke J

1 reviews | Active since May 2018

20 Dec 2022, 20:52

Laughing stock

Bad service been struggling for 2 weeks to get any help from anyone. My childs Christmas gift was delivered to the wrong adresse after we told delivery 4 consecutive days that THEY have the adress wrong its not cores ng to the adress on my app but keep getting the answer “its being escalated “ to the clouds yea.

Worst service I’ve had in my life. Since none of you guys: Andiswa C Sive M Chesna H Razeeqah S Aeysha E Luke B Aaron S Balungile K Vuyolwethu.Mh

Are true to your word ( NONE of you bothered to get back to me regarding my issue in this last 2 weeks even though everyone gives their word )

And I hope ALL of the above mentioned people enjoy a wonderful Christmas as MY CHILD will not have his gifts , I dont know how you sleep at night.

PATHETIC IS MY OPINION !!!!! I am fedup now !!!!!! 2 weeks now R200 worth of airtime and 22 calls to your call center and STILL NO HELP!!!! Last agent told me she works until 9pm she WILL PHONE ME back before 9 well here we are 20:50 still no call ( unfortunately dis not catch her name lucky for her) i tried to call automated voice says we open drom 7am to 10pm but ( phoned 20:25) thank you for calling no one is available our agents have to rest to

Haha

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