Late, fragmented deliveries, refusal to refund in full

Takelaot failed to deliver the items within the promised delivery period and fragmented the delivery across three separate shipments. As a direct result, alternative supply options had to be explored.

While all deliveries occurred in January, this does not negate the failure to meet the agreed delivery commitments, and falls within the "Time Limits" mentioned below.

Two previous deliveries under same order #***—for the same product—were refunded due to similar non-performance. I therefore expect this delivery to be treated consistently and refunded on the same basis.