1 reviews | Active since Jan 2013
Late delivery once again - order ***
Good day<br> <br> I placed an order on the 17th of November 2015 for ********'s Creed Syndicate for the pc. <br> Order number: ***<br> <br> I received confirmation of the order and the delivery date was indicated as the 20th of November 2015.<br> After consulting with Mr Delivery and FedEx, it was confirmed that this order will only be delivered on the 23rd of November 2015.<br> <br> Kindly assist with a change in delivery address as I am going on leave and won't be available on the 23rd of November to accept delivery.<br> <br> New delivery address:<br> <br> 46 Graaff Reinet Road<br> Ext 2<br> Nigel <br> 1491<br> <br> I want confirmation that the delivery address was changed as requested.<br> <br> Rest assured that this is the last time that I pre-order an item from [URL Removed]<br> I have experienced this issue before and it seems that it won't be going away soon.<br> <br> Kind regards<br> <br> HC Jacobs<br> <br> <br>
We apologise for dropping the ball with this pre-order and will investigate what has caused this delay. Our complaints team will be in touch with you shortly to assist with the delivery address change and they'll also feedback to you on the reason for us not being able to deliver to you as expected. We know the reason for pre-ordering an item is to ensure that you get the item on release day. We're really sorry for the disappointment this delay has caused and we'll do everything we can to make this right with you.
Sincerely,
takealot.com
We apologise for dropping the ball with this pre-order and will investigate what has caused this delay. Our complaints team will be in touch with you shortly to assist with the delivery address change and they'll also feedback to you on the reason for us not being able to deliver to you as expected. We know the reason for pre-ordering an item is to ensure that you get the item on release day. We're really sorry for the disappointment this delay has caused and we'll do everything we can to make this right with you.
Sincerely,
takealot.com