Late delivery and staff fail to provide feedback

<p>As per the title, an order was meant to be delivered on Sunday the 20th of this month. I then get contacted by Chumani saying that they can only deliver on Tue the 22nd of this month. As it is a Sunday, I would have been home. I requested that the address be changed to my work as it is a weekday. I think get told by Gafsoh that my address cannot be changed as it has been shipped already. This should be common sense and something you deal with on a regular basis!</p> <p> </p> <p>To my surprise, it does not arrive today. I have been told that it will be delivered tomorrow before 5pm. I am EXCEPTIONALLY unhappy as you need to tell me this beforehand and make the correct arrangements the first time round!</p> <p> </p> <p>Over the past 6 months takealot.com has become sloppy and provide overall **** service and poor support. Deliveries are always late or no one knows where it is. Internal communication is poor and I do not get proper feedback on my complaints.</p> <p> </p> <p>The only ray of hope in that place is Dean Boer, who has made an effort to correct everyone else’s mess! I have had more than 4 calls NOT returned. This is unprofessional and downright rude.</p> <p> </p> <p>As of late all takealot.com can say is sorry, I’m a little sick of your damn sorry and excuses. At some point it becomes another word that means absolutely nothing. Way to ruin your own damn image and treat a loyal customer like ****! This sure as hell isn’t the first time this has happened and it won't be the last. I now know disappointment.</p>