Late delivery and incorrect product

I placed an order on Friday for goods and a gift for my wife. I paid for same day delivery and was called around 13:00 to confirm delivery before 17:00. When it came to 16:45 I called takealot and they confirmed delivery had taken place but the goods were handed over at my office's reception. <br> <br> I went to reception and the 'person' who supposedly signed for the goods had left. I called to complain as the package was meant as a present for that evening. I searched our delivery room and could not find proof of delivery. Takealot were adamant that delivery had taken place and gave me the name of the staff member who accepted it. Why was I not called??<br> <br> In any event the takealot staff failed to get delivery to me on the agreed date. A new date was confirmed for Saturday and when I was called on Saturday it was explained that the WRONG package was delivered on Friday so the staff member could never have called me anyway!<br> <br> I accepted delivery and the Tommy cologne I received is WRONG! I ordered Tommy Hilfiger Cologne Spray For Him . My delivery I received is Tommy Loud for Him. Check my invoice!<br> <br> PLEASE SORT THIS OUT! I want a credit for the delivery and correct cologne delivered.