JG
Jason G
1 reviews | Active since Aug 2013
15 Jul 2015, 16:29
Late delivery and everydag my delivery moves a day
My delivery was scheduled for the 14 th July 2015 and I phoned them that day and they said it will be delivered before 5pm, the same happened today and they said it will be delivered before 5 pm and now I phoned again and now all of a sudden it is scheduled for tomorrow??? This is really bad service and I am the one that needs to phone continously to find out when will my delivery be here?? Will I even get it if it keeps on moving on a day?
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takealot.com's replyOfficial
15 Jul 2015, 19:36Hello JasonGoosen9,
We're sorry for missing the promised delivery date and for not communicating the reason to you. We'll get our complaints team to address this with our courier to find out what's caused the hold up and why you weren't informed.
We promise we'll do everything we can to get this delivered to you asap. Our team will be in touch in the morning as soon as they've looked into this.
Sincerely,
takealot.com
We're sorry for missing the promised delivery date and for not communicating the reason to you. We'll get our complaints team to address this with our courier to find out what's caused the hold up and why you weren't informed.
We promise we'll do everything we can to get this delivered to you asap. Our team will be in touch in the morning as soon as they've looked into this.
Sincerely,
takealot.com
takealot.com's reply15 Jul 2015, 19:36
Official
Hello JasonGoosen9,
We're sorry for missing the promised delivery date and for not communicating the reason to you. We'll get our complaints team to address this with our courier to find out what's caused the hold up and why you weren't informed.
We promise we'll do everything we can to get this delivered to you asap. Our team will be in touch in the morning as soon as they've looked into this.
Sincerely,
takealot.com
We're sorry for missing the promised delivery date and for not communicating the reason to you. We'll get our complaints team to address this with our courier to find out what's caused the hold up and why you weren't informed.
We promise we'll do everything we can to get this delivered to you asap. Our team will be in touch in the morning as soon as they've looked into this.
Sincerely,
takealot.com