1 reviews | Active since Sept 2012
Late delivery and ***** drivers
I have ordered from [URL Removed] quite a few times now and their delivery system, Mr Deliver is not up to standard.<br> <br> The one time the delivery guy didn't have a pen, he looked ***** with he ***** vehicle and no copy of the delivery note for me to keep, but I was forgiving and tried ordering again online.<br> <br> The second time around the driver gets to the reception in my work place and asks for the receptionist to call my cellphone for him, and due to it being against company policy to use company equipment for personal use, the receptionist can only send me mail or ring my extension. He then leaves with my parcel and now my tracking says Customer UnAvailable. He does the same the following day after me calling Mr Delivery Call centre, and the same thing happens again. Eventually a lady from the branch calls and I query with her the past happenings, and she just says \I don't know!"";2;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;862635;855312;14;2;0;0;0;0;2;NULL;NULL;NULL;15/06/18 16:23;15/06/18 14:41;Please assist me in selling;cat 5-211777;Lesego Modise;***;I joined Gold Investment Corporation a little over six years, today. Now I want them to sell my coin on my behalf, suddenly there's a buy-back problem, but when I was recruited back then, nobody warned me about such problems: instead, I was told that would be the best investment decision ever. Now I'm frustrated and confused, please assist;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;863561;985;13;2;0;0;0;0;2;NULL;NULL;NULL;15/06/08 16:08;15/06/18 14:42;Most Useless VW branch ever;;;***;After ensuring that all the parts required for the servicing of my car has been ordered and delivered, i was told that they had no parts, 5minutes before i had to collect the car. After some investigation from their side, it was realised that they in fact did have the parts. As it was almost time for the branch to be closed for the day, they said that the car will be finished only the day thereafter. The next day, being a Saturday, i patiently waited for their call to notify me that I must collect my car. Needless to say, it never came, and upon my arrival at their branch, 30 minutes before they close, I found that everybody has gone home already. I could obviously now only get the car on Monday. After phoning them on Monday, it was realised that the consultant that helped me initially was on course, and the car was not handed over to anyone. Nobody even knew that my car was there. After eventually receiving my car, and paying an insane amount for labour, I left. Two weeks later I found that they never replaced my wheel locking tool, and i couldn't change my tyre when I got a flat. This was only but one of the three inconvenient incidents that I have experienced at Lindsey Saker. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;415964;227;14;2;0;0;0;0;2;NULL;NULL;NULL;15/06/18 16:25;15/06/18 14:43;delivery query;7,71E+12;;***;i am appalled with the customer service received from Labeekah Sanders at the customer online services department. I requested an earlier delivery date to which and i was prepared to pay any additional costs incurred, however MS SANDERS called me back and advised that there is nothing she can do to accomodate my request and rep**** abruptly saying she is not telling me,anything new and asked \didnt my colleague tell you this already and she could not assist in any way; instead of being abrupt; insensitive and have no customer service skills whatsoever;i am disgusted with the behavior of Labeeka Sanders and she definitely needs more training on how to treat customers. If there was nothing that could be done then she could have said so in a polite way instead of raising her voice."""
We at all times aim to give our customers a pleasant and professional experience and we're sorry that this hasn't been the case for you with your recent order. We've instructed our complaints team to look into this as we'd love to turn this experience around with you. They'll be in touch with you as soon as they've addressed the matter with the parties involved.
Sincerely,
takealot.com
We at all times aim to give our customers a pleasant and professional experience and we're sorry that this hasn't been the case for you with your recent order. We've instructed our complaints team to look into this as we'd love to turn this experience around with you. They'll be in touch with you as soon as they've addressed the matter with the parties involved.
Sincerely,
takealot.com
