kK
khairunninsa K

1 reviews | Active since Dec 2015

05 Dec 2015, 13:29

late delivery

So going by takealot motto fast delivery they have not kept to it.my husband ordered a Stroller online,we reviewed a package Wednesday to find out it had been a feed chair not what we ordered,we thwn contacted the company several time to collect the incorrect package ,we where advised we would receive our original order the following day .Today is Saturday and I still haven't received anything.

0
Replies (1)
takealot.com
takealot.com's reply05 Dec 2015, 14:26
Official
Hello khairu,

We're sorry for the incorrect delivery and that this matter hasn't been corrected yet. We've instructed our complaints team to get in touch with the relevant departments to confirm the whereabouts of your parcel. They'll make sure that the necessary arrangements are made to have the stroller delivered to you and that the feeding chair is collected ASAP. They'll be in touch with you shortly to assist with this matter.

Sincerely,
Takealot.com