Late Delivery

Placed Order 19.11.2015 , expected delivery date 23.11.2015 . Called the call centre on Tuesday , to find out there was a delay with an item . so the other items that were needed urgently will be delivered first . Received a confirmation email on Wednesday the 25.11.2015 , to say package is with Skynet . To date I have not received my package , which is urgently needed for a family members birthday . Takealot cannot even track the package with Skynet , hence they cannot give me a delivery date . <br> You cannot just change a persons bday and what is the point in receiving the item after the birthday . What is the point of being promised delivery on the 23.11.2015 . <br> Considering the delivery is already a week late , I need assurance and confirmation from takealot that delivery will be made today by 3 <br> It Clearly does not take 3 days to schedule and arrange delivery . <br> I shouldn't have to go through so much of hassle to have items that I urgently require delivered to me on time .<br> Please I need a definite response ,as to whether Skynet can deliver my items by this afternoon