JH
John H

1 reviews | Active since Feb 2011

28 Aug 2015, 13:07

Late Delivery

I had 2 separate parcels scheduled for delivery on Thursday 27 August, however only one parcel arrived. The second order seems to be lost in no mans land. The items in the parcel were both in stock so there was no reason for delay. Today is now 28 August but still no delivery. I REALLY need the items for the weekend, it doesn't help for it to arrive next week.<br> <br> Order ***

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Replies (1)
takealot.com
takealot.com's reply28 Aug 2015, 13:24
Official
Hello John3623,

We're sorry for the concern caused and have assigned this matter to our complaints team to address ASAP. They'll liaise with the relevant departments to get insight into the whereabouts of your parcel and will make the necessary arrangements to get this delivered to you as quickly as possible.

Our team will be in touch as soon as they've received the necessary feedback on the matter.

Sincerely,
takealot.com