NZ
Nomveliso Z
1 reviews | Active since Aug 2015
24 Aug 2015, 14:24
LATE DELIVERY
My parcel was never delivered in time, I was promised day after day that it will be delivered the next day..after which I then asked them not to delivered because the day which I required it had already passed. <br> No sense of urgency from consultants who were suppose to do a follow up for me, I was the one who was following up on them. Extremely disappointed :(
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takealot.com's replyOfficial
26 Aug 2015, 08:40Hello Suprise9,
We're sorry for the disappointing experience you've had and that your parcel wasn't delivered to you as expected. We've instructed our complaints team to liaise with the relevant couriers and agent who initially assisted you to see where this went wrong.
They'll be in touch to assist as soon as they've gathered the necessary details relating to this matter.
Sincerely,
takealot.com
We're sorry for the disappointing experience you've had and that your parcel wasn't delivered to you as expected. We've instructed our complaints team to liaise with the relevant couriers and agent who initially assisted you to see where this went wrong.
They'll be in touch to assist as soon as they've gathered the necessary details relating to this matter.
Sincerely,
takealot.com
Best regards,
takealot.com's reply26 Aug 2015, 08:40
Official
Hello Suprise9,
We're sorry for the disappointing experience you've had and that your parcel wasn't delivered to you as expected. We've instructed our complaints team to liaise with the relevant couriers and agent who initially assisted you to see where this went wrong.
They'll be in touch to assist as soon as they've gathered the necessary details relating to this matter.
Sincerely,
takealot.com
We're sorry for the disappointing experience you've had and that your parcel wasn't delivered to you as expected. We've instructed our complaints team to liaise with the relevant couriers and agent who initially assisted you to see where this went wrong.
They'll be in touch to assist as soon as they've gathered the necessary details relating to this matter.
Sincerely,
takealot.com
Best regards,