late delivery

Absolutely shoddy service. Ordered a router on 24/6 and paid for it the next day. I recieved a text stating that my order would be delivered on the 26/06. The parcel arrived on the 27/06 and I was not given a receipt in case I want to return the item. The delivery guy was very abrupt. The late delivery resulted in me forfeiting classes and money as I am an online English teacher. Really dissapointed!!!